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How ultra777 Handles Your Personal Information

Your privacy is a core part of how we run this platform. When you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, or contact our support team, we collect only what we need — and we keep it…

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to data-related queries within a reasonable timeframe.

Live Chat Start a live chat session from your account dashboard. Available for account and privacy queries; our team will confirm receipt and follow up on your request.

Email Support Send your privacy request to our support email address listed in your account settings. Include your registered email so we can verify your identity before processing.

Account Settings Some data updates — like your contact number or linked e-wallet — can be changed directly inside your account profile without contacting support.

DATA SECURITY

How We Protect and Manage Your Information

We apply standard encryption across account login, payment flows, and data storage. Your session data is not shared between devices unless you log in on a new device, which triggers a verification step before access is granted. We keep your data only as long as your account is active or as required by applicable law.

Encryption in Transit

All data moving between your device and our servers — including Touch 'n Go eWallet and Boost payment confirmations — is encrypted using SSL. Your credentials are never sent in plain text.

Account Verification

When you log in from a new device, we send a one-time code to your registered number. This step prevents unauthorised access even if your password is compromised.

Data Retention

We hold your account and transaction records for as long as your account remains open and for the period required by applicable financial regulations after closure.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Submit the request via live chat or email and we will process it after verifying your identity.

What We Collect and Why

ultra777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, contact number, and payment details linked to your chosen method — whether that is Touch 'n Go eWallet, Boost, or GrabPay. We use this to verify your identity, process transactions, and keep your account secure. Device data

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such as your browser type and IP address is logged to detect unusual access patterns and protect your wallet. We do not sell, rent, or trade your personal information to outside parties for marketing. Transaction records are retained as required by applicable financial compliance obligations. If
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you are in George Town or anywhere else in Malaysia, your data is handled under the same policy. Access to this platform and the applicability of this policy depend on local law and are available where local law permits. We may update this policy when our
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practices change; we will notify you via your registered email address when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Straight answers to what our account holders ask most about data, privacy rights, and how we handle your information on this platform.

We collect your name, email address, phone number, and payment method details such as your linked Touch 'n Go eWallet or Boost account. We collect only what is needed to run your account.

We do not sell or rent your data. We share it only with payment processors like GrabPay or FPX to complete transactions, and with service providers bound by confidentiality obligations.

Contact our support team via live chat or email from your registered account. We will verify your identity first, then provide a summary of the data we hold within a reasonable timeframe.

Yes. You can request account closure and data deletion by contacting support. Some records may be retained for the period required by applicable financial compliance rules even after closure.

Payment data — including transactions via Touch 'n Go eWallet, Boost, and GrabPay — is encrypted in transit using SSL. We do not store full card or wallet credentials on our servers.

Yes. If we make material changes to this policy, we will send a notification to your registered email address before the changes take effect so you have time to review them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ultra777 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption in Transit

Account Verification

Data Retention

Your Right to Access

Common Questions About Your Privacy

01 What personal data does ultra777 collect when I register?

02 Does ultra777 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask ultra777 to delete my account data?

05 How does ultra777 protect my payment information?

06 Will I be notified if this privacy policy changes?

Privacy Policy

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